Group Retro Programs

Penser North America Inc. manages claims for some of the highest refunding group retrospective rating programs in the State of Washington. The groups that we are involved in have historically generated annual refunds of between 35%-55%.
These high refunds can be attributed to the following characteristics of our group programs:

  • Proactive / aggressive claims management
  • Appropriately selective underwriting and entrance standards
  • Effective Loss control
  • On staff nurse case management and vocational case management professionals
  • Employer training classes
  • On-site employer training
  • Customized program solutions

Our groups span a wide cross section of industries and risk classes. We have successful group programs that can accommodate just about every type of organization.


To obtain more information about our group retrospective rating programs, and to see if your organization would be eligible to participate, please contact a retro program representative at retro@pensernorthamerica.com, or call Phil at 1-888-437-5582 X103.

Unsurpassed Client Satisfaction

OFFICES

Our Locations

Please feel free to contact any of our locations using the information below.
General:  info@pensernorthamerica.com   •   Clients:  customerservice@pensernorthamerica.com   •   Employment:  careers@pensernorthamerica.com

CORPORATE OFFICE

Penser North America, Inc.
700 Sleater-Kinney Road S.E.
Suite #B, 170
Lacey, WA  98503

Tel:  (360) 455-4128
Fax:  (360) 455-0377
Toll Free:  (866) 455-4128

Contact
RICHLAND, WA

Penser North America, Inc.
1802 Terminal Drive
Richland, WA  99354

Tel:  (509) 420-7290
Fax:  (509) 420-7289
Toll Free:  (866) 736-7394

Contact
PORTLAND, OR

Penser / JME Claims
650 NE Holladay Street
Suite 1600
Portland, OR  97232

Contact
ALASKA

Penser North America, Inc.
PO Box 241148
Anchorage, AK  99524

Tel:  (907) 290-1536
Fax:  (907) 302-3803

Contact
LAKE STEVENS, WA

Penser North America, Inc.
PO Box 1210
Lake Stevens, WA  99524

Tel:  (206) 519-8350
Fax:  (206) 944-1610

Contact
ANDOVER, NJ

Penser North America, Inc.
PO Box 1457
Andover, NJ  07821

Tel:  (862) 344-9055
Fax:  (206) 944-1610

Contact